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Complaints Policy & Procedure

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Complaints Policy & Procedure

At MAA International, we welcome and value all feedback, complaints, or suggestions. These may be made by following our Complaint Policy Procedure. You can contact us through the following channels below:

Website: Complete the form in the 'Contact Us' section of the website
Email: compliance@maainternational.org.au
Phone: Call 1800 100 786 or (02) 8016 9500
Mail: PO Box 395 Bankstown, NSW, 2200

All feedback and complaints will be handled in accordance with our privacy policy and will be directed to the relevant department for consideration and resolution.

Click Here to view our Complaints Policy

Complaints relating to alleged breaches of the code can be made to the ACFID Code of Conduct Committee via Complaints Handling Procedure | ACFID. Click here to view the ACFID Code of Conduct.