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About Us

What’s on this page Who We Are Vision, Mission & Values Where do the funds go? Our Partners

MAA is an international relief & development agency that believes in supporting & assisting the world’s poorest & most needy communities regardless of race, religion, or nationality.

Since 1989, MAA has supported projects in over 50 countries around the globe, spanning Africa, Asia & Europe. We have helped millions of people around the world and in Australia with our quick and responsive emergency assistance as well as our on-going long term projects. MAA strongly believes in the development of long-term projects for education & training, provision of clean water, healthcare, and to establish livelihoods & break cycles of poverty.

MAA International is registered by the Australian Taxation Office with DGR status for 100% tax deductible donations. Additionally, we are also a Member of the Australian Council for International Development (ACFID), the peak body for Australian aid and development NGOs.

Join hands with MAA International. Together, we can craft a narrative of hope, resilience, and transformation. Your support is the cornerstone of a brighter, more equitable world.

Vision

To be the essential smart NGO to our stakeholders, through delivering trustworthy, efficient, impactful and sustainable humanitarian aid programmes.

Mission

Respond to global emergencies in an efficient manner.
Break the cycles of endemic poverty through delivering smart and sustainable solutions.
Restore dignity to the lives of those who have lost everything.
Unite humanity for peace and harmony, demonstrating the true Australian Islamic identity.
Bring sustainability to both the beneficiaries and MAA.

Values

Trusted

Through sincerity, transparent and accountable actions.

Efficient

Lowering overheads through adopting world-class methodologies, frameworks, and self sustainability.

Impactful

Focusing on Impactful humanitarian aid programmes that make a real difference.

Smart

Undertaking projects that work towards ending the cycle of poverty.

Sustainable

Upholding the beautiful Islamic values of mercy, peace, and excellence.

View Our Reporting

Where do the funds go?

To keep our donors informed, we publish an Annual Report every year. This provides a comprehensive view of how funds have been allocated and utilised. Explore our interactive Data Visualisation map, showcasing how your donations have been distributed around the world. Witness the real-time impact of our efforts and understand the breadth of our global outreach.

We take pride in maintaining low administration costs, ensuring that a significant portion of your contributions directly benefits those in need. As leaders in the NGO sector, we strive to make the most profound impact with every donation.

MAA's financial integrity is paramount. Our financial statements undergo both internal and external audits annually, ensuring complete transparency for our donors and stakeholders. Our registration with the Australian Charities and Not-for-Profits Commission (ACNC) and our membership with ACFID, stand as testaments to our stringent governance, risk management, and programme management capabilities.

FAQs

What are your admin fees?v

MAA has a 100% donation policy for any donations made towards specific programmes or campaigns such as Orphan Aid or Emergency Aid. For general donations, there are 5 groups of expenses categorised by NGOs: 1. Distributed Funds & Project Pipeline 2. Administration 3. International Projects Support 4. Marketing & Fund-raising 5. Community Development & Education Since funds are pooled into categories, other NGOs may only give you their admin fee figures excluding all other expenses such as marketing fees. As part of our policy to remain transparent and honest to our donors, we have included all the above expense categories into our Admin fee total of 9.39%. When adding donations allocated specifically towards our admin fees, the revised percentage is 6.43%.

How does MAA ensure funds are distributed accurately?v

For over 30 years, MAA has been at the forefront of ensuring that every donation is used efficiently and effectively. Our commitment is to deliver unwavering support to the world’s most vulnerable communities. To keep our donors informed, we publish an Annual Report every year. This provides a comprehensive view of how funds have been allocated and utilised. Explore our interactive Data Visualisation map, showcasing how your donations have been distributed around the world. Witness the real-time impact of our efforts and understand the breadth of our global outreach. MAA's financial integrity is paramount. Our financial statements undergo both internal and external audits annually, ensuring complete transparency for our donors and stakeholders.

Are my donations Tax Deductible?v

Yes, all donations made to MAA are 100% tax deductible. This is not restricted to any specific campaigns or projects. If you have not received a tax deductible receipt for a donation you have made please contact us on 1800 100 786 or email care@maainternational.org.au. To make this process easy, please also include the date of payment and the campaign you donated towards.

How do I create an MAA account?v

To create an account, click on the “Sign In” link on the top right of the page and fill out the form under “New to MAA?” Once the form is properly filled out, click “Register” on the bottom of the page. Creating an account will give you a personal Donor ID which you may quote when contacting us for information on orphan sponsorship, past or current donations or to receive Tax Receipts. Your MAA account will also allow you to keep track of your current and past donations for tax deductibility and donation management purposes.

How do I fundraise on behalf of MAA?v

Awesome! We are always thrilled to know people are fundraising for us! The first step is to contact us so we can have a detailed chat about what you have in mind. This will help us to advice you and guide you with the next steps. Please give us a call on 1800 100 786 or email us at care@maainternational.org.au to get in touch with us.

Our Partners

MAA delivers our international humanitarian and development projects primarily through implementing partners and MAA Field Offices. We also deliver local activities in partnership with local community groups and service providers.

MAA practices all necessary due diligence to ensure all its potential and registered partners are assessed prior to the commencement of any MAA aid or development project initiative.

MAA’s selection of Field Partners focusses on the transparent nature of each field partner, location, and skills to implement and deliver upon each project. MAA has a defined Partner Rate Card system that has been put in place to rate its Field-Partners against clear Key Performance Indicators (KPIs). Some of MAA's vast network of Field Partners can be found below: