Terms & Conditions

1. MAA International reserves the right to change the Terms & Conditions without notification of change.
 

2. All logos and slogans are subject to copyright obligations to MAA International and, along with all information, text, graphics, advertisements, audio, and multimedia found on this site are not to be copied, reproduced, reused, reposted, repurposed, transmitted, adapted, republished, broadcast, distributed or uploaded without written authorised permission.
 

3. Information contained in the About Us section are provided for use within the general intent of informing the public. Use is as identified on the individual document. Restrictions apply as above to the use of logos.
 

4. Transmission of any virus or other harmful component is prohibited.
 

5. The information on this site has been provided for personal, non-commercial use only, to provide information on the work carried out by MAA International.
 

6. Information on services of MAA International provided on this site is provided for the generic assistance of the public.
 

7. In the case of unforeseen circumstances beyond MAA International's control that prevent us from supporting the target group of a campaign, the organisation reserves the right to redirect funds to areas where they are most needed.

8. At MAA, we believe we have a duty to fight injustice at every level, big and small.  It’s not enough to give aid to the most vulnerable and marginalised after harm has befallen them; we must stand up for them and empower their voices. To fulfil our collective obligation, MAA may dedicate a portion of your sadaqah donations to this cause to create change and dismantle the forces that harm the most marginalised.
 

Refund Policy

POLICY DESCRIPTION Policy for on-line donation refunds
Date of Approval 01/01/2015
 

Policy Statement:

Online Donations:

Errors in Amount Pledged:

Duplicate Donation Error:

Refund requests

All requests for refunds must be made in writing and forwarded as follows:

• Email: care@maainternational.org.au
• Mail: PO Box  395 Bankstown, NSW 2200

Your refund request should include details of the initial donation including:
 

• Your name or the name of the donor
• Contact details of the donor – phone, email, address
• Date of the donation
• Amount donated
• Receipt number
• Nature of the error, and
• any other information you think we should know Should the refund be approved, any original receipt issued for the incorrect amount immediately becomes void and invalid.

Change of mind on Donation:

Once you have made a donation to MAA we cannot normally give refunds if you change your mind. It is for this reason that we ask that you make your decision to donate to us carefully.

MAA is under no obligation to give a refund for a donation if an error has been made on your part, but we will endeavour to ensure that any genuine errors (such as the amount donated) are rectified.

MAA is a non-profit charity organisation and we reserve the right to deduct any bank or transaction charges for any refund processed onto the donor. Should an error be detected and a request for refund made after 90 days have expired, MAA regrets that we are unable to issue a refund.
 

Errors by Us:

• Phone: 02 8016 9500
• Email: care@maainternational.org.au
• Post: MAA PO Box 395, Bankstown, NSW 2200.