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When managing finances, we practice transparency and accountability, consistent with our overall approach. You can find out more about our funding by reading our annual and international reports, and examining our financial reports. Our aim is to use your contributions in the most effective and efficient way.


2023 by the Numbers

Countries Aided
Amount Disbursed
Total Beneficiaries
Where We Work



In times of crisis, it is crucial that aid and support are delivered promptly. MAA leverages the skills, resources, networks and geographical coverage of our field offices and local NGO partners to provide quick, effective, and efficient assistance and humanitarian aid during disasters.

During Emergencies, MAA’s operational ethos is based on a holistic humanitarian and development assistance cycle of:

Relief: Provide immediate emergency assistance.

Recovery: Rehabilitate broken lives. Rebuild: Invest in long-term community development

Rebuild: Invest in long-term community development.





MAA Emergency Distribution 2023

Annual Reports

At MAA, we believe that sincere, transparent and accountable actions are the cornerstones of becoming one of Australia’s most trusted aid organisations. Our annual reports document our activities and performance for the calendar year in a clear and digestible format.

MAA Annual Report 2022 Muslim Aid Australia
MAA Annual Report 2022 Muslim Aid Australia
MAA Annual Report 2021 Muslim Aid Australia


At MAA we are committed to responsible and ethical operations. Our comprehensive compliance program includes policies, procedures, standards, and a code of conduct to ensure transparency, accountability, and integrity in all of our actions. We are dedicated to earning and maintaining the trust of our stakeholders and continuously improving our compliance program for a better service to those in need.


What are your admin fees?v

MAA has a 100% donation policy for any donations made towards specific programmes or campaigns such as Orphan Aid or Emergency Aid. For general donations, there are 5 groups of expenses categorised by NGOs: Distributed Funds & Project Pipeline Administration International Projects Support Marketing & Fund-raising Community Development & Education MAA's Revised Admin, and Fundraising & Marketing percentage is 4.06%. The Revised Admin Cost is defined as the balance of the admin cost, after the direct donation contribution made by donors towards MAA's administration expenses.

How does MAA ensure funds are distributed accurately?v

For over 30 years, MAA has been at the forefront of ensuring that every donation is used efficiently and effectively. Our commitment is to deliver unwavering support to the world’s most vulnerable communities. To keep our donors informed, we publish an Annual Report every year. This provides a comprehensive view of how funds have been allocated and utilised. Explore our interactive Data Visualisation map, showcasing how your donations have been distributed around the world. Witness the real-time impact of our efforts and understand the breadth of our global outreach. MAA's financial integrity is paramount. Our financial statements undergo both internal and external audits annually, ensuring complete transparency for our donors and stakeholders.

Are my donations Tax Deductible?v

Yes, all donations made to MAA are 100% tax deductible. This is not restricted to any specific campaigns or projects. If you have not received a tax deductible receipt for a donation you have made please contact us on 1800 100 786 or email To make this process easy, please also include the date of payment and the campaign you donated towards.

How do I update my credit card details?v

You can update your credit card details using one of the following two options; Via our Website: Step 1: Sign in to your MAA Account. Step 2: Select Future payment. Step 3: Select Change Card Detail. Step 4: Enter your new card details, and select the Update. You can also Call us on 1800 100 786 or +61 2 8016 9500.

How do I cancel my recurring donations?v

To cancel your recurring donation, send us an email with the following details, and we'll contact you as soon as possible: Full Name on Card, Recurring Donation ID (you can find this on your donation receipt), Email Address, and type "Request to cancel recurring donation," in the subject line.

How do I create an MAA account?v

To create an account, click on the “Sign In” link on the top right of the page and fill out the form under “New to MAA?” Once the form is properly filled out, click “Register” on the bottom of the page. Creating an account will give you a personal Donor ID which you may quote when contacting us for information on orphan sponsorship, past or current donations or to receive Tax Receipts. Your MAA account will also allow you to keep track of your current and past donations for tax deductibility and donation management purposes.

I am interested in doing a fundraiser on behalf of MAA. What do I do?v

Awesome! We are always thrilled to know people are fundraising for us! The first step is to contact us so we can have a detailed chat about what you have in mind. This will help us to advice you and guide you with the next steps. Please give us a call on 1800 100 786 or email us at to get in touch with us.


We operate with openness & honesty


We maximise the impact of your donation