MAA has a 100% donation policy for any donations made towards specific programmes or campaigns such as Orphan Aid or Emergency Aid. For general donations, there are 5 groups of expenses categorised by NGOs: 1. Distributed Funds & Project Pipeline 2. Administration 3. International Projects Support 4. Marketing & Fund-raising 5. Community Development & Education Since funds are pooled into categories, other NGOs may only give you their admin fee figures excluding all other expenses such as marketing fees. As part of our policy to remain transparent and honest to our donors, we have included all the above expense categories into our Admin fee total of 9.39%. When adding donations allocated specifically towards our admin fees, the revised percentage is 6.43%.
For over 30 years, MAA has been at the forefront of ensuring that every donation is used efficiently and effectively. Our commitment is to deliver unwavering support to the world’s most vulnerable communities. To keep our donors informed, we publish an Annual Report every year. This provides a comprehensive view of how funds have been allocated and utilised. Explore our interactive Data Visualisation map, showcasing how your donations have been distributed around the world. Witness the real-time impact of our efforts and understand the breadth of our global outreach. MAA's financial integrity is paramount. Our financial statements undergo both internal and external audits annually, ensuring complete transparency for our donors and stakeholders.
Yes, all donations made to MAA are 100% tax deductible. This is not restricted to any specific campaigns or projects. If you have not received a tax deductible receipt for a donation you have made please contact us on 1800 100 786 or email email@example.com. To make this process easy, please also include the date of payment and the campaign you donated towards.
You can update your credit card details using one of the following two options; Via our Website: Step 1: Sign in to your MAA Account. Step 2: Select Future payment. Step 3: Select Change Card Detail. Step 4: Enter your new card details, and select the Update. You can also Call us on 1800 100 786 or +61 2 8016 9500.
To cancel your recurring donation, send us an email firstname.lastname@example.org with the following details, and we'll contact you as soon as possible: Full Name on Card, Recurring Donation ID (you can find this on your donation receipt), Email Address, and type "Request to cancel recurring donation," in the subject line.
To create an account, click on the “Sign In” link on the top right of the page and fill out the form under “New to MAA?” Once the form is properly filled out, click “Register” on the bottom of the page. Creating an account will give you a personal Donor ID which you may quote when contacting us for information on orphan sponsorship, past or current donations or to receive Tax Receipts. Your MAA account will also allow you to keep track of your current and past donations for tax deductibility and donation management purposes.
Awesome! We are always thrilled to know people are fundraising for us! The first step is to contact us so we can have a detailed chat about what you have in mind. This will help us to advice you and guide you with the next steps. Please give us a call on 1800 100 786 or email us at email@example.com to get in touch with us.