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What’s on this page 2022 by the Numbers Annual Reports Compliance FAQs

When managing finances, we practice transparency and accountability, consistent with our overall approach. You can find out more about our funding by reading our annual and international reports, and examining our financial reports. Our aim is to use your contributions in the most effective and efficient way.

2022 by the Numbers

Countries Aided

$21.79M

Amount Raised

2,300,806

Total Beneficiaries

Emergency Ramadan Orphan Aid Water Health Education Aqeeqah Food

Projects

Emergency

In times of crisis, it is crucial that aid and support are delivered promptly. MAA leverages the skills, resources, networks and geographical coverage of our field offices and local NGO partners to provide quick, effective, and efficient assistance and humanitarian aid during disasters.

During Emergencies, MAA’s operational ethos is based on a holistic humanitarian and development assistance cycle of:

Relief: Provide immediate emergency assistance.

Recovery: Rehabilitate broken lives. Rebuild: Invest in long-term community development

Rebuild: Invest in long-term community development.

Spend

$7,887,809

Beneficiaries

1,091,425

Ramadan

MAA’s Ramadan program has evolved over the years by utilising a data-driven approach to target areas affected by food insecurity worldwide during the blessed month of fasting. MAA has focused on expanding the Ramadan distribution by increasing food packs and meals to increase the impact on communities.

The Ramadan program covers families and individuals who are socially, financially, economically, and culturally disadvantaged and distressed. We also focus on widows, orphans, people with disabilities, those in need, and the elderly.

Spend

$3,284,742

Beneficiaries

671,850

Orphan Aid

The Orphan Aid program of MAA aims to fulfill the fundamental necessities of orphans while honouring their respective countries' customs and traditions. This program caters to their health and educational requirements, offers them food, shelter, and clothing, and takes care of their medical needs.

Our operational ethos is centred around providing high-quality assistance to orphans, irrespective of their race, gender, or creed. We strive to ensure they receive all the essential amenities they need to live a healthy and comfortable life.

Spend

$2,109,747

Beneficiaries

19,217

Water

Access to safe drinking water is essential for overall development. However, regrettably, more than a billion people worldwide cannot access it.

To address this issue, we have developed WASH programs that involve constructing Community Water Systems, Boreholes, Deep Water Wells, and Shallow Water Wells. Additionally, we build Latrines and Bathrooms to improve sanitation.

Our Water and Sanitation initiatives are guided by our operational ethos, which emphasises the development of infrastructure, enhancing sanitation, and promoting hygiene awareness.

Spend

$1,052,080

Beneficiaries

186,335

Health

Unfortunately, the rising costs of medical treatment globally have made it difficult for the poor and needy to access even basic healthcare.

To address this issue, MAA offers Health and Medical programs that provide Emergency Medical Aid, train doctors, equip hospitals and camps with necessary medical equipment and create health awareness programs for long-term health initiatives.

MAA’s operational ethos is centered around providing primary healthcare facilities and preventing diseases.

Spend

$181,833.63

Beneficiaries

35,250

Education

Millions of children worldwide need access to quality education, however, the costs are prohibitive. With families struggling to meet their essential needs like food and shelter, many children are required to work and they can't acquire an education.

Many children who attend school receive an inadequate education because of poorly trained or underpaid teachers, overcrowded classrooms, or lack of essential educational tools and books.

MAA strives to educate and upskill people and the communities they live in by providing them with essential education and vocational training with the aim to make them self-sufficient and financially independent.

Spend

$89,921.66

Beneficiaries

91

Aqeeqah

MAA conducts Aqeeqah or General Sacrifice in the neediest areas globally.

It is a Sunnah of the Prophet Muhammad (PBUH) to perform Aqeeqah for the child by slaughtering two goats or sheep for a boy and one sheep or goat for a girl, usually on the seventh day after the child is born.

Every year, thanks to this noble activity, thousands of beneficiaries around the world are able to enjoy a nutritious meal that is a change from their usual diet.

Spend

$155,895.51

Beneficiaries

35,875

Food

Despite the best efforts of international aid agencies, the global food crisis continues to spiral out of control, especially in recent years. The direct impact of lack of food on the poor and needy is tremendous and this is the main reason why the food crisis is at the forefront of our agenda in MAA.

Our aim is to provide people and their communities access to basic food with the aim to make them self-sufficient. We also ensure that Food Aid is culturally appropriate for each country where distribution takes place.

Spend

$108,773.01

Beneficiaries

6,000

Annual Reports

At MAA, we believe that sincere, transparent and accountable actions are the cornerstones of becoming one of Australia’s most trusted aid organisations. Our annual reports document our activities and performance for the calendar year in a clear and digestible format.

MAA Annual Report 2022 Muslim Aid Australia

MAA Annual Report 2021 Muslim Aid Australia

MAA Annual Report 2020 Muslim Aid Australia

Compliance

At MAA we are committed to responsible and ethical operations. Our comprehensive compliance program includes policies, procedures, standards, and a code of conduct to ensure transparency, accountability, and integrity in all of our actions. We are dedicated to earning and maintaining the trust of our stakeholders and continuously improving our compliance program for a better service to those in need.

FAQs

MAA has a 100% donation policy for any donations made towards specific programmes or campaigns such as Orphan Aid or Emergency Aid. For general donations, there are 5 groups of expenses categorised by NGOs: 1. Distributed Funds & Project Pipeline 2. Administration 3. International Projects Support 4. Marketing & Fund-raising 5. Community Development & Education Since funds are pooled into categories, other NGOs may only give you their admin fee figures excluding all other expenses such as marketing fees. As part of our policy to remain transparent and honest to our donors, we have included all the above expense categories into our Admin fee total of 9.39%. When adding donations allocated specifically towards our admin fees, the revised percentage is 6.43%.

For over 30 years, MAA has been at the forefront of ensuring that every donation is used efficiently and effectively. Our commitment is to deliver unwavering support to the world’s most vulnerable communities. To keep our donors informed, we publish an Annual Report every year. This provides a comprehensive view of how funds have been allocated and utilised. Explore our interactive Data Visualisation map, showcasing how your donations have been distributed around the world. Witness the real-time impact of our efforts and understand the breadth of our global outreach. MAA's financial integrity is paramount. Our financial statements undergo both internal and external audits annually, ensuring complete transparency for our donors and stakeholders.

Yes, all donations made to MAA are 100% tax deductible. This is not restricted to any specific campaigns or projects. If you have not received a tax deductible receipt for a donation you have made please contact us on 1800 100 786 or email care@maainternational.org.au. To make this process easy, please also include the date of payment and the campaign you donated towards.

You can update your credit card details using one of the following two options; Via our Website: Step 1: Sign in to your MAA Account. Step 2: Select Future payment. Step 3: Select Change Card Detail. Step 4: Enter your new card details, and select the Update. You can also Call us on 1800 100 786 or +61 2 8016 9500.

To cancel your recurring donation, send us an email care@maainternational.org.au with the following details, and we'll contact you as soon as possible: Full Name on Card, Recurring Donation ID (you can find this on your donation receipt), Email Address, and type "Request to cancel recurring donation," in the subject line.

To create an account, click on the “Sign In” link on the top right of the page and fill out the form under “New to MAA?” Once the form is properly filled out, click “Register” on the bottom of the page. Creating an account will give you a personal Donor ID which you may quote when contacting us for information on orphan sponsorship, past or current donations or to receive Tax Receipts. Your MAA account will also allow you to keep track of your current and past donations for tax deductibility and donation management purposes.

Awesome! We are always thrilled to know people are fundraising for us! The first step is to contact us so we can have a detailed chat about what you have in mind. This will help us to advice you and guide you with the next steps. Please give us a call on 1800 100 786 or email us at care@maainternational.org.au to get in touch with us.